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In the modern business landscape, effective communication is a cornerstone of organizational success. From small enterprises to large corporate setups, EPABX systems ensure smooth internal and external connectivity. Among the top-performing brands in India, Matrix EPABX systems are widely recognized for their robust features, scalability and long-term reliability.
However, like any electronic system, EPABX units may develop technical issues over time due to wear and tear, power fluctuations or configuration errors. That’s where expert repair and maintenance services come into play. At Oswal Telecom, we specialize in providing Matrix EPABX System Repair Services that restore your system to peak performance with minimal downtime.
Why Choose Matrix EPABX Systems?
Matrix is a leading manufacturer of telecom and security solutions in India. Their EPABX systems are widely used across various industries because they offer:
- Scalability from 10 to 500+ users
- Digital and IP-based solutions
- VoIP and GSM integration
- Intelligent call routing
- Modular architecture
- High durability and superior voice quality
These features make Matrix EPABX systems ideal for business communication. But to retain their functionality, timely repairs and technical upkeep are essential.
Common Issues in Matrix EPABX Systems
Even with high-quality products like Matrix, technical issues can arise over time. Oswal Telecom handles all major and minor Matrix EPABX faults, including:
- System not powering on
- No dial tone or broken internal connectivity
- Trunk line connectivity issues
- Call transfer or forwarding failure
- Extension programming errors
- Voice distortion or delay
- Battery backup malfunction
Configuration issues after relocation - Damaged ports or hardware failure
Whether the issue is hardware-related or due to software/configuration faults, our expert technicians diagnose and resolve the problem promptly.
Our Matrix EPABX Repair Services Include:
Oswal Telecom offers end-to-end repair solutions for all models of Matrix EPABX systems. Our service scope includes:
- Fault Diagnosis & Troubleshooting
- In-depth testing of each component
- Identifying power, hardware or software faults
- Component-Level Repairs
- Repair or replacement of defective modules
- Power supply unit (PSU) repair
- Port and extension board repair
- System Reconfiguration & Programming
- Re-mapping of extensions
- Feature customization
- Time zone settings and auto-attendant configuration
- Firmware Updates & Compatibility Checks
- Upgrading system software
- Ensuring integration with other devices or networks
- On-site Repairs & Maintenance Contracts
- Quick response for urgent repairs
- Annual Maintenance Contracts (AMC) for long-term care
Why Trust Oswal Telecom for Matrix EPABX Repairs?
With over 27 years of experience in EPABX solutions and over 5480 satisfied clients, Oswal Telecom has become a trusted name in Delhi NCR and beyond. Here’s what makes us your ideal repair partner:
- Certified Technicians: Our professionals are trained in Matrix systems and use authentic parts for replacements.
- Fast Turnaround: We ensure minimum system downtime through prompt service.
- Genuine Spares: We only use Matrix-approved components.
- On-site and Off-site Options: Choose between doorstep repair or sending the unit to our service center.
- Transparent Pricing: No hidden charges—fair quotes with detailed explanations.
- Support for Legacy Systems: We repair even older models that most vendors have discontinued support for.
Who We Serve
We provide Matrix EPABX repair services for:
- Corporates & MNCs
- Educational Institutions
- Hospitals and Clinics
- Government Offices
- Hotels and Resorts
- Real Estate Builders
- Call Centers and BPOs
- Co-working Spaces
- Retail Chains
Our solutions are suitable for both small and large-scale communication networks.
Coverage Area
Oswal Telecom offers Matrix EPABX system repair services in:
- Delhi
- Noida
Gurugram - Ghaziabad
- Faridabad
- And other cities across India through remote support and partner networks
When Should You Call Us?
Don’t wait until the communication system breaks down completely. Contact us if you notice:
- Unusual beeping or signal loss
- Dropped internal or external calls
- Inability to use certain extensions
- Frequent reboots or freezing
- System not responding to commands
Timely repair can prevent costly replacements and loss of productivity.
Customer Testimonials
"Oswal Telecom’s technician fixed our Matrix EPABX system within hours of logging the issue. Their service was professional and reasonably priced."
– Anil Mehra, HR Head, Gurugram
"We signed up for Oswal Telecom’s AMC package for our Matrix system and couldn’t be happier. Regular inspections and quick service every time."
– Preeti Sharma, Admin, South Delhi
How to Get Started?
If your Matrix EPABX system is showing signs of malfunction or underperformance, get in touch with Oswal Telecom today for expert diagnostics and professional repair services.
Contact Details:
- Phone: 9311080879 / 9811080879 / 011-45685122
- Email: brijesh@oswaltelecom.com
- Address: Chamber No. 2, GF. 150 Badami Business Center, (BBC Complex), Kilokari, Maharani Bagh, New Delhi – 110014
- Timings: Monday to Saturday – 10:00 AM to 7:00 PM