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In the dynamic landscape of modern business, reliable and secure communication is the backbone of any successful organization. Whether you’re managing a corporate office, an educational institution, a healthcare facility or a residential complex, internal communication systems must be efficient, scalable and adaptable. One of the most trusted solutions in this field is the Matrix EPABX system.
At Oswal Telecom, we specialize as an authorized Matrix EPABX System Dealer, offering advanced telecommunication systems tailored to meet the unique demands of businesses and institutions across India. With over 27 years of industry expertise, we provide robust communication infrastructure that enhances productivity and operational efficiency.
What is a Matrix EPABX System?
Matrix EPABX (Electronic Private Automatic Branch Exchange) systems are smart communication tools designed to manage internal telephone networks. These systems support connectivity among users within an organization while simultaneously managing external communication through landlines, VoIP, GSM or ISDN.
Matrix systems stand out in the telecom market due to their:
- Hybrid architecture that supports both traditional and IP communication
- Advanced call routing and call management features
- Flexible expansion to suit both small businesses and large enterprises
- Built-in security protocols to prevent unauthorized access
- Seamless integration with third-party software such as CRM systems
Matrix EPABX systems are ideal for businesses seeking efficient communication without compromising on performance or security.
Key Features of Matrix EPABX Systems
Choosing a Matrix system means gaining access to a wide array of powerful features that cater to diverse industries. Some notable features include:
- Multi-platform communication (PSTN, GSM, VoIP)
- Call forwarding and transferring for remote and mobile workforces
- Automated call distribution for managing high-volume traffic
- Conference calling and voicemail functionalities
- Call recording and monitoring for quality control
- Centralized administration panel
- Redundancy and failover options to ensure zero downtime
Matrix EPABX systems offer unmatched versatility, making them a preferred choice for many organizations.
Why Choose Oswal Telecom as Your Matrix EPABX Dealer?
When it comes to choosing a reliable communication partner, experience and service quality matter. Oswal Telecom, established in 1998, has built a strong reputation by delivering premium telecom solutions backed by professional support and technical expertise.
Our Strengths:
- Authorized Dealer for Matrix EPABX systems
- Professional Installation and Setup by certified technicians
- Custom Configuration to suit your team’s unique communication needs
- Prompt Maintenance and Repairs with Annual Maintenance Contract (AMC) options
- Consultation and System Upgrades for growing organizations
We understand that every organization has different operational structures. That’s why our team of 15 experienced professionals works closely with clients to offer tailored EPABX solutions that align with their business goals.
Industries We Serve
Matrix EPABX systems are built to serve a wide variety of sectors, including:
- Corporate Offices – Ensure efficient department-wise communication and reception call handling
- Educational Institutions – Manage administration, staff and parent communication channels
- Healthcare Facilities – Coordinate among doctors, nurses, reception and emergency units
- Hospitality Industry – Provide seamless in-room and back-office telephony services
- Government & Public Sector Units – Maintain reliable and confidential communication channels
- Residential Societies & Builders – Enable intercom connectivity between flats, security and maintenance
- Retail & Franchise Chains – Link branch locations with centralized communication control
By serving these industries, Oswal Telecom helps organizations streamline operations and elevate service standards.
Benefits of Partnering with Oswal Telecom
As your Matrix EPABX system dealer, we provide more than just equipment—we offer a complete communication ecosystem. Our clients benefit from:
- On-site Consultation – We evaluate your layout and recommend the ideal EPABX model
- Complete Hardware and Software Supply – We provide licensed Matrix products and accessories
- After-Sales Support – Fast resolution of technical queries and downtime minimization
- Nationwide Coverage – Serving clients in Delhi, Noida, Ghaziabad, Gurugram and Faridabad
- Transparent Pricing – No hidden charges or unnecessary upselling
- Scalable Solutions – Support for future expansion without replacing entire systems
Whether you need a compact system for a small team or a comprehensive solution for a multi-location enterprise, Oswal Telecom delivers performance-driven EPABX installations tailored to your infrastructure.
Matrix EPABX Models Available
Oswal Telecom supplies and installs a range of Matrix EPABX systems, including:
- Matrix Eternity PE – Ideal for small and medium businesses
- Matrix Eternity LE – Best for large enterprises and government offices
- Matrix VISIONPRO – Entry-level system for basic intercom setups
- Matrix SARVAM UCS – Unified communication server for hybrid platforms
- Matrix SPARSH Series Phones – Compatible digital and IP phones for Matrix systems
We help you choose the right combination based on your organization's size, layout and telephony requirements.
Contact Oswal Telecom – Matrix EPABX Experts
If you’re planning to upgrade your internal communication system or install a new EPABX setup, Oswal Telecom offers the expertise and support you can trust. From consultation to installation and beyond, we are committed to delivering seamless telecom solutions that grow with your business.
Get in touch with us for a consultation or quote.
Registered Contact Information:
- Phone: 9311080879 / 9811080879 / 011-45685122
- Email: brijesh@oswaltelecom.com
- Address: Chamber No. 2, GF. 150 Badami Business Center (BBC Complex), Kilokari, Maharani Bagh, New Delhi – 110014